Bonney Staffing is excited to announce that we have won Best of Staffing Client and Talent Awards for providing superior service to our clients and candidates. Presented by sponsor, CareerBuilder, in partnership with Gold Sponsors Indeed and Glassdoor, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied and candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Here’s a list of our results:
- We received satisfaction scores of 9 or 10 out of 10 from 64.6% of our clients, which is significantly higher than the industry’s average of 24%.
- We received a Net Promoter® Score of 55.6% from our clients, more than 110 times the industry’s average of -2% in 2019.
- We received satisfaction scores of 9 or 10 out of 10 from 65.8% of our placed job candidates, significantly higher than the industry’s average of 45%.
- We received a Net Promoter® Score of 49.8% from our candidates, more than 2 times the industry’s average of 24% in 2018.
“We’re so honored and thrilled to be a Best of Staffing winner for our wonderful Talent and Client partners!” said Donna Dumond, President. “We’ve been around for over 40 years in our Maine, New Hampshire, and North Carolina communities. This is a true testament to our expertise and ability to find the right talent, the first time. I’m proud that our Bonney team members are able to showcase our commitment to excellence as a true workforce solutions provider.”
“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.
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